DuctMates

56A Thames Street, Box Hill North

4.9 164 reviews

• Emma Parnell ★★★★★ a month ago
  Fantastic job! The guys arrived on time, kept me informed of what they were doing and were clean and respectful through out the whole process. Was pricier than the other company that showed up an hour late, but definitely worth it!
• Khoa Nguyen ★★★★★ a month ago
  Booked a session to clean our air duct with filter replacement. These guys are efficient and careful, follow up with photo of the work. Highly recommended
• Chloe Wallent ★★★★★ 2 months ago
  Very thorough, took their time to make sure the job was done properly.
  Great communication and explained what they were doing. Very clean and polite. Even had a second pair of clean shoes to wear inside and helped me relocate some linen … More in our laundry cupboard as they were concerned it would get dusty during the clean.
  Gary custom made us a filter for our air intake. Very neat job.
  Update: I will be honest, I was a bit hesitant to spend so much money on installing a filter given we are in a rental, but I just happened to glance down at the filter and the amount of dust it has collected (in a relatively clean house) in less than a week is astounding (and disgusting). Well worth it. And again, Gary did a very neat job of the build and install of the filter. It looks great.
  Noticed the difference in air quality almost immediately.
  Thank you to the DuctMates team. Will definitely get them in again when we need another clean.
• Alesha Coonan ★★★★★ 3 months ago
• Sue Crawford ★★★★★ 3 months ago
  I am so pleased with the job today. I would highly recommend the service.
  The technician was prompt, respectful and completed the duct clean with the minimum of fuss.
  I saw photos of how dirty the ducts were, and after. Marvellous job. … More
  Many thanks and I will have the service again in two years.
• Irene Sergakis ★★★★★ 8 months ago
  I would recommend Duct Mates for duct cleaning. Gary who attended was friendly, polite and knowledgeable. I asked him to also replace the yellowing air vents and the broken return air grill which he did very promptly and efficiently! I’m … More happy to recommend Duct Mates to my family and friends!
• Vicky Chia ★★★★★ a year ago
  I employed Gary's service to clean the ducts and ventilation throughout my entire house. Gary displayed friendliness, expertise, and adaptability. Additionally, he installed a new filter, and we noticed a noticeable improvement in … More air quality following the cleaning. Excellent work!
• Seyar Bakhshi ★★★★★ 11 months ago
  Best duct cleaning company in Melbourne to deal with.
  Absolutely spot-on every steps of the way. Full praise to Adrian who attended to our job.
  Totally meticulously done beyond my expectations.
  Would use this company again
• Karen Fraser ★★★★★ 9 months ago
  Gary did fantastic work on our heating and cooling systems. He also helped with sorcing a filter and will install it. We absolutely recommend Gary and Duct mates for all duct cleaning. Karen
• Cassandra ★★★★★ a year ago
  Thanks to the team at DuctMates for cleaning our ducts.
  The booking process was very easy and smooth with Ryan.
  Gary the technician kept us updated with his arrival time, was polite, friendly and professional. He stayed back for a bit … More after he finished cleaning to ensure everything was working fine. He also showed us how we should clean and maintain the filter regularly.
  Highly Recommended
• V-Siang Cheong ★★★★★ a year ago
  Gary was nice and he took the time to explain to us what was causing more dust for us than usual when we switched on the central heating. He was very professional in his work and after cleaning the ducts, the airflow is now much better … More than before.
• ashok kumar ★★★★★ a year ago
  Best duct cleaning service provider in Melbourne. Excellent and exceptional customer service. Thena the technician attended to my house was very knowledgeable and efficient. Very happy with this company. Highly recommended ????
• Maria D ★★★★★ a year ago
  First time using Duct Mates - Highly recommend!! On time, professional, helpful and we had our ducts squeaky clean. Feeling confident going into winter with our ducts clean. Left our place clean and no mess. Extremely Happy with the service … More provided. Thank you!
• Nikhil Jain ★★★★★ 2 years ago
  Best heating duct and evaporative cleaning company in Melbourne that I have engaged so far. Easy to give 5 stars for the good customer experience provided by Ductmates team. Highly recommended. Will use again.
• Johanna Waibuca ★★★★★ 2 years ago
  Excellent customer service. Gary takes pride in his work and leaving your home is a clean state. He takes time to explain the process and also how to self maintain till your next maintenance.
• Sue Adamidis ★★★★★ a year ago
  Excellent service, workmanship and professionalism shown by Gary. Clear communication about the day and time of the job. Gary explained everything he was going to do regarding the cleaning of our ducts before he started. Very reliable and … More professional company. I would highly recommend for anyone looking to have their heating and/or cooling ducts cleaned.
• Bertie Ong ★★★★★ a year ago
  Super happy with the professional work conducted by Gary from DuctMates. We haven't had a clean for more than over 10 years until it was recommended to do one immediately since it is actually long overdue!! He kindly organised one … More appointment for us. He turned up right on time and then get organised, then meticulously and efficiently cleaned out every one of the the 10 vents (6 upstairs and 4 downstairs). I have no hesitation in recommending anyone needing to have their ducts clean! Please contact these trully professional guys from DuctMates!!
• Doogie ★★★★★ 2 years ago
  My mother asked me to write this on her behalf because she was extremely happy with the service provided. She said that the technician was punctual, friendly and thorough, and he offered to return later in the day when Mum had an issue … More with the remote for the unit. She eventually sorted it out herself (turns out she'd put the batteries in the wrong way!), but she was very pleased that they'd been prepared to come back and resolve it for her.
• Ray Peck ★★★★★ 2 years ago
  Gary was polite, professional and competent. He explained and demonstrated the process. The before and after photos were great to see. He was well prepared and equipped and fixed a damaged duct and replaced a missing filter. Highly recommended. … More
• Carol Pawsey ★★★★★ 3 years ago
  From the start to the finish, it was a very professional and friendly service. I was kept informed about the date and time of the service by both email and SMS.
  I received before and after photos of my heating ducts and the air quality … More in my house after cleaning has been nothing short of remarkable. I had very sore eyes last winter and it was starting again this winter. That's what prompted me to get the ducts cleaned and I'm so glad I did. My eyes are not reacting at all to the heating now.
  I had the same good service when I had my air conditioners serviced today. Good communication, on time and a thoroughly good service.
  I'm putting DuctMates into my calendar for the next service. It's been worth every cent.
  This was the first time in years that I had the heating and cooling systems cleaned - a mistake I won't make again.
  Thanks Gary!
• Jay Patel ★★★★★ 2 years ago
  Gary did a great job today at our home. He knows very well how to do best job and make sure to deliver professional services. Thank you DuctMates Team !
• D J ★★★★★ 2 years ago
  Responded quickly to my call for help. Applied cleaning processes meticulously. Gary was very polite and professional. Can recommend with confidence.

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